Don't Yelp Your Doctor. Study Finds Ratings Are All Wrong.

  • Online ratings don’t indicate medical skill, analysis finds
  • Review sites say friendly staff, kind doctors, matter too
Photographer: Andrew Harrer/Bloomberg
Lock
This article is for subscribers only.

If you’re looking for the best doctor, online ratings are unlikely to be much help.

That’s the determination of researchers at Cedars-Sinai Medical Center in Los Angeles, who compared reviews of 78 of the medical center’s specialists on five popular ratings sites with a set of internal quality measures and found there was essentially no correlation.